NUR1102 Literacies And Communication For Health Care
Question:
Instructions:
For this assessment, you need to prepare and record yourself delivering a oral presentation
Your specific tasks in Assignment 2 are to:
- Prepare a persuasive individual oral presentation covering the following main points:
- From the provided Nursing Progress Note identify the effective verbal and nonverbal written communication strategies the nurse has adopted, to ensure the reader understands the current patient care status and the patient’s future transition care into the Toowoomba Aged Care Facility for the Aboriginal male patient named Charlie Mullagh. In your presentation also consider Mr Mullagh’s crisis care.
Explain and justify how you would use the grief and loss communication framework to frame the future transition care of My Mullagh into the Aged Care Facility you, as a nurse, would include in the nursing progress notes
you need to provide yourthesis statement. The thesis statement should include your justification of why the Nursing Progress Note is important and your use of the grief and loss communication framework is needed in Mr Charlie Mullagh’s transition care.
Answer:
Introduction slide:
In the first slide I would like to introduce myself. Communication is a very important aspect of the nursing care, the nurses are the primary point of contact for the patients with the health care system; along with that the nurses also mediate the entire care system between different members of the multidisciplinary care team advocating and prioritizing the exact care needs of the patients so that they are adequately met (Eaves & Leathers, 2017). For this presentation, I will be highlighting the verbal and non-verbal communication skills of a nurse with respect to using the grief and loss framework in the progress notes in a care scenario of Charlie Mullagh.
Second slide:
In the second slide I would like to introduce the thesis statement for this presentation, the thesis I am going to argue is “The efficiency of verbal and non-verbal communication in nursing progress note while using the grief and loss framework in the progress note.”
Third slide:
The third slide brings us to the first discussion point, what progress notes are and what purpose it serves in safe and effective patient care? Progress notes are the part of the medical record system where the health care professionals record the details of the clinical status or achievements during the stay in the health care facility or while being on the outpatient care (Bierman et al., 2017). I would like to mention the fact that progress notes can be prepared using a variety of different formats such SOAP, SOAPIE, DART, and MTP, although the most abundantly used format is the SOAPIE or SOAP format which has been used in this case as well. The purpose served by the progress notes is the fact that it records the events of the patient care scenario and allows the nurses to be able to know all the key information of the patient beforehand that accelerates care intervention planning and implementation along with eliminating the probability of errors (Barnlund, 2017).
Fourth slide:
Next slide will help me illustrate the care scenario of Charlie who is a 72 year old aboriginal who was about to transition to the aged care facility as a resident as his town had been evacuated. The grief and loss associated with being evacuated from a town that he had been living in from birth is a huge burden on the psyche of the elderly patients. Grief and loss is a very common aspect of care on the aged care scenarios and hence, it is very important for the aspects of grief and loss to be sensitively included in the care approach taken for such patients and the grief and loss communication framework allows the health care professionals to be able to address the aspects of grief and loss effectively in the care planning (Kourkouta & Papathanasiou, 2014).
Fifth slide:
The third discussion point in the next slide, I have elaborated on the verbal and nonverbal communication strategies used by the nurse. From the progress note that has been provided for this activity, it is clear that the nurse that has prepared the progress note has incorporated all the key details regarding the clinical status of the patient. Hence, the aspect of verbal communication is clearly stated and identified in the progress which is undoubtedly commendable. Considering the non-verbal communication aspects of the patient is not as extensively illustrated in the progress note as required. The nonverbal cues of communication focuses on the body language, eye contact, mood, gesture and response of the patient. The nurse that has prepared the progress note has mentioned that he had been sad with slumped posture and disengagement in conversation. However, the nurse has note illustrated anything regarding whether the patient had been willing to maintain eye contact or have there been any considerable gestures that indicated the present mood of the patient as well (Walter & McCoyd, 2015).
Sixth slide:
The nonverbal communication is also focussed on the critical aspects of the tone of voice and pattern of speaking. The slow slurry speech and muted voice generally indicates extreme depression and withdrawal symptoms which is a very important aspect of the grief and loss and should be addressed and investigated by the nurse as well. In this case, the progress note does not contain any mention about the tone of voice of the patient or the pace or pattern of speech either. Hence, the progress note does not illustrate the aspects of nonverbal communication adequately. Grief and loss communication is associated with understanding the non-verbal cues of communication of the person dealing with the grief or loss and addressing needs that are identified by the communication approaches (Weinert, 2017). This also has not properly addressed in this progress note as well.
Last slide:
This brings us to the concluding slide, for progress note that has been reviewed in this activity, the verbal communication strategies were undoubtedly effective by asking the adequate questions to assess the status of the patient. However, there had not been any emphasis in the non-verbal cues which has the potential to reveal considerable information regarding the clinical status of wellbeing that the patient had been in. This activity provided me w2ith ample opportunity to explore how verbal and nonverbal communication strategies can help identify the needs of an elderly patient going through grief and loss, and I will be employing these knowledge and understanding in future practice as well.
References:
Barnlund, D. C. (2017). A transactional model of communication. In Communication theory (pp. 47-57). Routledge.
Bierman, J. A., Hufmeyer, K. K., Liss, D. T., Weaver, A. C., & Heiman, H. L. (2017). Promoting responsible electronic documentation: validity evidence for a checklist to assess progress notes in the electronic health record. Teaching and learning in medicine, 29(4), 420-432.
Eaves, M., & Leathers, D. G. (2017). Successful nonverbal communication: Principles and applications. Routledge.
Kourkouta, L., & Papathanasiou, I. V. (2014). Communication in nursing practice. Materia socio-medica, 26(1), 65.
Walter, C. A., & McCoyd, J. L. (2015). Grief and loss across the lifespan: A biopsychosocial perspective. Springer publishing company.
Weinert, C. (2017). Giving doctors’ daily progress notes to hospitalized patients and families to improve patient experience. American Journal of Medical Quality, 32(1), 58-65.
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