HCAHPS Improvement Assignment

​‌‍‌‍‍‍‌‌‌‌‌‍‌‍‍‌‍Through this course we have learned many ways to engage employees, including compensation, training, and coaching.

Imagine this scenario: Based on the HCAHPS survey, your department is doing poorly on the three questions related to communication with nurses.

Your assignment is to make three suggestions that you can implement th​‌‍‌‍‍‍‌‌‌‌‌‍‌‍‍‌‍‍‍​at will likely improve the scores.

Think about what trends are occurring in the healthcare marketplace as you brainstorm suggestions, and explain the challenges you face.

Please do this writing in 6th edition APA Format. Include in-text citations, and references. I have uploaded the reading material you will need. *

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